Did you know that approximately 50% of system issues occur after the first year?

Even the very best computers can face difficulties as time progresses. The situation becomes even more treacherous when you consider the hundreds of viruses, worms and spyware programs that prey on today's systems. These persistent entities can completely incapacitate your computer, and if you are not under warranty, you will be solely responsible for the cost of these repairs. Replacing a video card can cost anything from £350 upwards, while replacing your processor could set you back up to £550, and more.

Can you afford those types of costs? When you upgrade your warranty, you wisely protect your long-term investment and your wallet. If you have ONE problem, the warranty will pay for itself and more. Don't let yourself get caught without a safety net. Protect your investment - and yourself - with one of the outstanding extended AlienCare Warranties. The benefit to extending your warranty now is that Alienware will replace defective components with new or equivalent to new parts in accordance with industry standards and practices

To help you decide which warranty is right for you, we have suggested the following guidelines:

If the computer is for: Your suggested warranty:
  • Everyday Use
  • Gaming
  • Professional or Home Office Use
  • Homework for the Teenager or College Student
  • Design/Creative Work
  • Taxes or Financial Planning
  • Photo Editing
 AlienCare 3-Year Free Phone 24/7 and Collect & Return
  • Sporadic Use
  • Simple Internet Use
 AlienCare 2 or 3-Year Free Phone 24/7 and Collect & Return.

AlienCare 2 or 3-Year Free Phone and Collect & Return

Demand no less than the ultimate in protection. With this plan, you will enjoy:

  • Peace of mind, knowing that you have an entire company at your disposal, equipped and ready to ensure that your computer is performing at the superior level you deserve.
  • No fees for parts, labour or shipping for any warranty repair, no matter what the cost.
  • 24/7 Phone Support. Have a computer problem at 3am in the morning? No problem.
  • Forced Upgrade Program. If your computer needs a part that is no longer available, we will replace the part with a similar or better replacement.
  • Personalised Online Support Portal. Take advantage of the thousands of questions in our FAQ section, learn about computer viruses and download the drivers you need - forever!
  • Upgrade at specially reduced prices. If you wish to upgrade, send the computer back to us.
  • Service from people who know Alienware computers. Alienware systems are unique, thus we employ expert in-house technicians.
  • Replacement Parts: For those experienced with hardware installation, you can simply have Alienware send you a replacement part and install it yourself.